
Contract Renewal Specialist
2 weeks ago
We are seeking an experienced professional to join our team as an Associate Renewals Account Manager.
This role will involve engaging with customers to identify opportunities for up-selling and cross-selling, as well as providing expert advice on our products and services.
- Foster strong relationships with enterprise customers to drive revenue growth through successful renewals, up-sells, win-backs, cross-sells, and referrals.
- Reconcile orders against contract parameters to ensure accurate billing and minimize disputes.
- Develop quotes and book orders of diverse complexity, leveraging product knowledge and industry expertise.
- Manage the sales pipeline by tracking customer activity and maintaining a comprehensive understanding of their needs and preferences.
- Collaborate with cross-functional teams, including Sales, Tech Support, Finance, and Product Development, to drive business results and improve customer satisfaction.
The ideal candidate will possess:
- Proficiency in German and English languages; additional European language skills are a plus.
- Strong Excel skills and mathematical interpretation abilities.
- A results-driven mentality with a customer-centric approach.
- Excellent communication, consultative, and influencing skills.
- A proven track record of working collaboratively as part of a high-performing team.
Bonus points if you have experience in contract renewals, sales operations, or account management within an enterprise environment.
About the RoleThis is a hybrid position allowing you to work from our Limerick office or remotely.
BenefitsThis role offers a unique opportunity to work with a diverse range of customers and develop your skills in a dynamic and supportive environment.
RequirementsTo be considered for this role, please submit your application, including your resume and cover letter, outlining your relevant experience and qualifications.
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