
Senior Retail Manager Position Available
2 weeks ago
Store Leader
Job Description:About the Role:
- We are seeking a highly skilled and experienced Store Leader to join our team. As a Store Leader, you will be responsible for driving store performance, managing teams, and delivering exceptional customer service.
- You will lead by example, demonstrating high standards of performance, visual presentation, and merchandising to ensure a consistent and engaging customer experience.
- Your role will also involve ensuring every customer interaction is delivered to an exceptional standard, reinforcing a strong culture of service throughout the team.
- You will champion compliance with all internal policies, operational procedures, and health and safety regulations, including full adherence to HACCP requirements.
- As a leader, you will support and develop your team by providing ongoing training, regular feedback, and setting clear expectations for performance and conduct.
- You will monitor and analyse sales data on a regular basis to identify trends, highlight opportunities, and implement improvements where needed.
- You will assign roles and responsibilities based on individual team members' strengths and experience, supporting efficient daily operations.
- You will take full ownership of store budgets, cost control, and profit and loss accountability, driving store targets through strategic workforce planning, proactive resource allocation, and performance-based management.
- Foster a collaborative, team-oriented environment by placing collective success and shared goals above individual interests.
Key Requirements:
- A minimum of 5 years' experience managing teams of 10 or more in a retail environment.
- Proven ability to lead, motivate, and develop high-performing teams.
- Strong commercial understanding with a track record in analysing sales and improving store performance.
- Experienced in rota planning and long-term resource management.
- Clear ability to deliver exceptional customer service across the entire team.
- Confident in making independent decisions in a fast-paced, customer-driven environment.
- Familiarity with Planograms, including interpretation and implementation.
- Excellent communication and interpersonal skills.
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