Global Cloud Services Professional
3 days ago
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We've pioneered cloud computing and continue to innovate, which is why our customers trust our robust suite of products and services to power their businesses.
A Day in the Life
As a Cloud Support Engineer, you'll be the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. You'll work closely with cross-functional teams including Sales, Marketing, and Global Services to deliver exceptional customer experiences. Whether it's resolving technical issues or providing guidance on cloud best practices, your expertise will be invaluable to our customers.
Job Summary
We're seeking an experienced Cloud Support Engineer to join our team. As a key member of our AWS Support organization, you will provide expert-level technical support to our customers via phone, email, and chat. Your primary focus will be on troubleshooting and resolving complex technical issues related to AWS services and features. In this role, you will have the opportunity to work with a diverse range of customers, from small startups to large enterprises, and help them achieve their cloud computing goals.
Responsibilities
- Provide exceptional technical support to customers via phone, email, and chat
- Troubleshoot and resolve complex technical issues related to AWS services and features
- Collaborate with cross-functional teams to deliver exceptional customer experiences
- Stay up-to-date with the latest AWS services and features
- Participate in on-call rotations and be available to respond to critical issues outside of regular business hours
Requirements
- Fluency in Mandarin
- Experience with System Administration with Linux (Ubuntu, CentOS, RedHat)
- Experience with Networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related)
- An understanding of virtualization and cloud computing (Hypervisors, VMware, Xen)
- Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent experience in a technical position
- Experience in Cloud computing (AWS, Azure, OpenStack)
- Experience with System Administration
- Experience with Network troubleshooting tools
- Experience with Cloud services/Cloud deployments
-
Staff Engineer, Cloud Provider Import
2 weeks ago
Dublin, Dublin City, Ireland Cloud Cover LLC Full timeMongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...
-
Dublin, Dublin City, Ireland Amazon Full timeCloud Application Architect, Professional Services - Energy & UtilitiesJob ID: | AWS EMEA SARL (Spain Branch)Are you a developer who has hands-on experience with building cloud-native applications?Would you like to work with our customers to help them architect, develop and re-engineer applications to fully leverage the cloud?Do you like to work on a variety...
-
Dublin, Dublin City, Ireland Amazon Full timeCloud Application Architect, Professional Services - Energy & UtilitiesJob ID: 2868855 | AWS EMEA SARL (Spain Branch)Are you a developer who has hands-on experience with building cloud-native applications? Would you like to work with our customers to help them architect, develop and re-engineer applications to fully leverage the cloud?Do you like to work on...
-
Dublin, Dublin City, Ireland Global Professional Consultants Full timeJob Title: Drainage ExpertAbout Us:Global Professional Consultants is a leading civil and structural consultancy with a strong presence in Ireland and the UK. We are committed to delivering exceptional engineering solutions that exceed our clients' expectations.Job Description:We are seeking a skilled Civil Engineer (specialised in drainage) to join our...
-
Cloud Computing Professional
3 days ago
Dublin, Dublin City, Ireland Quanta Consultancy Services Ltd Full timeCloud Computing Expert WantedWe have a fantastic opportunity for a Cloud Computing expert to join our team at Quanta Consultancy Services Ltd.The ideal candidate will lead the design, development, and deployment of front-end and back-end architectures for web-based applications and MS Power Apps. They will work closely with design strategists, marketing...
-
Dublin, Dublin City, Ireland Amazon Full timeApplication Developer, Professional ServicesJob ID: 2798439 | AWS ProServe IN - MaharashtraAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Are you a Cloud Consultant who has...
-
Cloud Service Sales Professional
1 day ago
Dublin, Dublin City, Ireland Salesforce, Inc. Full timeWe are looking for a seasoned sales professional to join our team as an Account Executive (Service Cloud) focused on the Polish markets. In this role, you will be responsible for formulating and implementing a Service Cloud sales strategy for specific industries, driving revenue growth by penetrating the current customer base and developing new customers and...
-
Cloud Data Specialist Lead
7 hours ago
Dublin, Dublin City, Ireland Focus Cloud Group Full timeJob Title: Cloud Data Specialist LeadAbout UsFundamental to our success at Focus Cloud Group is our commitment to innovation and excellence. We aim to provide cutting-edge solutions that drive business growth and deliver exceptional results. Our team of experts works collaboratively to push boundaries and explore new possibilities.Role SummaryWe are seeking...
-
Global SAP Accounting Professional
3 days ago
Dublin, Dublin City, Ireland RED Global Full timeRED Global is recruiting for a highly experienced SAP Finance professional to join our team. As a Senior SAP FICO Specialist, you will be responsible for delivering end-to-end best practice processes in S4/HANA Finance.The ideal candidate will have extensive experience with SAP FICO working for global or mid-size organisations. They will also have experience...
-
Global Cloud Deployment Specialist
3 days ago
Dublin, Dublin City, Ireland European Tech Recruit Full timeEuroepan Tech Recruit is seeking a talented Global Cloud Deployment Specialist to join their team. The ideal candidate will have a strong background in project management and cloud computing.The successful candidate will be responsible for managing the delivery of infrastructure and new services for global public cloud and HCSO projects. This includes...
-
Global Fund Services Coordinator
18 hours ago
Dublin, Dublin City, Ireland SuMi TRUST Global Asset Services Full timeSuMi TRUST Global Asset Services provides comprehensive fund administration services to its clients, including fund NAV production, IMC processing, and TA servicing. As a Senior Fund Administrator, you will play a key role in ensuring the accuracy and timeliness of these services.The ECF Team operates on a 4:00pm to 12 midnight schedule, Monday to Friday...
-
Professional Services Consultant
14 hours ago
Dublin, Dublin City, Ireland Amazon Full time**About the Role:**We are looking for an exceptional individual to fill the role of Associate Professional Services Consultant. As part of our cloud architecture team, you will play a critical role in helping our customers migrate their existing workloads to the cloud and build highly scalable, flexible, and resilient cloud architectures.You will be working...
-
Cybersecurity Engineer for Cloud Services
4 days ago
Dublin, Dublin City, Ireland ENGINEERINGUK Full timeAbout UsENGINEERINGUK is a global leader in cloud computing, dedicated to helping businesses succeed in the digital age. We believe that world-class support is critical to customer success, and we're committed to delivering exceptional service experiences. As a Cloud Security Support Professional, you will play a vital role in helping us achieve this...
-
Cloud Computing Professional
2 days ago
Dublin, Dublin City, Ireland Amazon Full timeAs a member of the AWS Support team, you will be at the forefront of cloud technology, assisting a global list of companies and developers in leveraging AWS services to run their mission-critical applications.You will act as the 'Cloud Ambassador' across all cloud products, arming customers with the tools and tactics needed to get the most out of their AWS...
-
Global Cloud Operations Specialist
7 hours ago
Dublin, Dublin City, Ireland Amazon Full timeAmazon Web Services (AWS) is the market leader in cloud computing, and we are seeking highly skilled and motivated individuals to join our team as Cloud Support Engineers. In this role, you will be responsible for providing technical support to customers through various channels, including phone, email, and chat.About the TeamOur team is made up of...
-
Global Engineering Manager
9 hours ago
Dublin, Dublin City, Ireland Global Professional Consultants Full timeAbout the Team:Global Professional Consultants is a dynamic and innovative company that values collaboration and excellence.We are seeking a highly skilled MEP Project Manager to join our team and contribute to the success of our Data Centre project in Belgium.Key Responsibilities:Manage all MEP systems for the projectCollaborate with mechanical and...
-
Global Tax Services Manager
7 hours ago
Dublin, Dublin City, Ireland MUFG Investor Services Full timeMUFG Investor Services is a global leader in investor services, offering a wide range of financial products and services to our clients. As a Global Tax Services Manager, you will play a key role in managing our tax compliance activities and ensuring our clients' tax obligations are met.You will lead a team of professionals responsible for reviewing and...
-
Building Services Expert
4 days ago
Dublin, Dublin City, Ireland Global Professional Consultants Full time**Electrical Design Expertise:**We are looking for an exceptional Senior Electrical Design Engineer to join our team at Global Professional Consultants. As a key expert in electrical design, you will be responsible for delivering high-quality electrical engineering solutions for our clients across various sectors.**Responsibilities:Design and specify...
-
Cloud Services Technical Lead
5 days ago
Dublin, Dublin City, Ireland Amazon Full timeVariety and OpportunityAs a member of the AWS Global Support team, you'll have the opportunity to work on a wide range of technical issues and projects. This includes coaching/mentoring new hires, developing and presenting training, partnering with development teams on complex issues or contact deflection initiatives, participating in recruiting, writing...
-
Cloud Support Professional
6 days ago
Dublin, Dublin City, Ireland Amazon Full timeJob Overview:As a Cloud Support Engineer at Amazon, you will play a pivotal role in providing exceptional technical support to our customers. Your primary responsibility will be to troubleshoot and resolve complex technical issues related to cloud technologies.This is an excellent opportunity for individuals who are passionate about cloud computing, Linux...