Digital Transformation Expert

4 days ago

Maynooth, Co Kildare, Ireland beBeeDigital Full time €45,000 - €58,000
Job Opportunity

We are seeking a highly skilled and motivated professional to drive digital transformation and enhance customer experiences by helping them embrace new technologies.

Main Responsibilities
  • Be the digital champion for our customers by helping them with the transition to newer technologies and lead digital transformation by championing our app, website, and other services in branches and at community events.
  • Handle digital support queries, update customer information, and assist with self-service digital devices when needed.
  • Engage in continuous learning to develop your digital expertise.
  • Be the voice of the customer by gathering feedback and sharing valuable insights with management to improve our services.
Key Skills

You must be passionate about digital adoption and believe that new tools can simplify customers' lives. With a demonstrated track record of advising customers on digital products, you help them navigate and use new tools effectively.

Your proactive approach to problem-solving and strong attention to detail are essential to adapt and thrive in dynamic environments.

Team Culture

Our team is committed to enabling our customers, colleagues, and communities to thrive through professionalism, determination, innovation, and a passion for making a difference in customers' lives.

We prioritize work-life balance, offer excellent pension contributions, and provide substantial health insurance contributions, an employee assistance program, WebDoctor, and financial wellbeing coaches.

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