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Customer Service

2 weeks ago

Kilkenny, Kilkenny, Ireland beBeeCustomerService Full time €20,000 - €30,000
Job Title: Customer Service & Store Assistant

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service & Store Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our sales team in achieving their goals.

Key Responsibilities:
  • Customer Service: Provide excellent customer service by responding to customer inquiries, resolving issues promptly, and ensuring customer satisfaction.
  • Store Maintenance: Maintain a clean and organized store environment, including shelves, counters, and floors, to ensure a positive shopping experience for customers.
  • Sales Support: Assist the sales team in achieving their goals by maintaining knowledge of current products, promotions, and sales strategies.
  • Stock Management: Receive and check stock in line with company guidelines, ensure stock is packed correctly, and update shelf-edged labels as instructed.
  • Food Safety: Check temperatures in the deli area to ensure compliance with HACCP regulations, maintain HACCP records, and monitor critical control points to prevent food contamination.
Requirements:
  • Excellent Communication Skills: Ability to communicate effectively with customers, colleagues, and management.
  • Numerical Abilities: Basic mathematical skills required for tasks such as handling cash, operating a point-of-sale system, and managing inventory.
  • Teamwork: Ability to work collaboratively with colleagues to achieve sales targets and provide excellent customer service.
  • Initiative: Willingness to take initiative to improve processes, solve problems, and contribute to the success of the store.
  • Judgment: Ability to make sound judgments and decisions in a fast-paced retail environment.
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