IT Infrastructure Support Expert Job
2 days ago
Role Overview
Cpl Healthcare is seeking an ICT Infrastructure Specialist to join our team, who will be responsible for managing the day-to-day activities to support and monitor the operation of the Site Information and Communication systems infrastructure.
Key Accountabilities:
- Manage the implementation of changes to IT systems in compliance with site Change Control Procedures and Security Standards.
- Work with Managed Service Partners, Vendors, and site stakeholders to ensure the lifecycle of Site IT Infrastructure remains reliable and fit for purpose in supporting site operations.
- Provide support for planning and coordination of planned equipment refreshes/replacement as required.
- Act as site point of contact and hands and eyes for initial troubleshooting of issues with the remote Support teams of our 3rd Party Service Partners for Server Hosting, Network, and Print Services.
Skills and Qualifications
The successful candidate will have a degree level qualification in a relevant IT, engineering or similar technical discipline and have a minimum of 3 years experience of IT system support. A good working knowledge of TCP/IP Networking, Server Virtualisation, and communication systems is expected.
Working Environment
The ideal candidate will be able to demonstrate good problem-solving techniques regarding fault finding and troubleshooting system-related issues and must have strong communication skills. The ability to operate within and consistently achieve deadlines associated with a highly automated 24/7 Manufacturing facility is key.
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