Energy Transition Specialist

1 week ago


Dublin, Dublin City, Ireland beBeeCustomerOnboarding Full time €29,000 - €34,500

Yuno Energy, a new residential electricity supplier in the Irish market, aims to help consumers save energy and money through data-driven app-based services.

The Role
  • We are looking for a skilled professional to onboard new customers through Change of Tenancy channels via phone, webforms, chat, and emails.
  • This role involves minimizing customer churn & maximizing new customer sign-ups using customer rapport building skills.
  • The ideal candidate will provide an exceptional customer onboarding experience.
Key Responsibilities
  • The successful candidate will acknowledge and resolve customer queries efficiently.
  • They will complete administrative tasks relating to account creation & customer onboarding accurately.
  • This position requires utilizing Sales & Retention tools to encourage customers to stay/take-up services.
Requirements
  • Experience working within a sales or retention role is desired.
  • Excellent interpersonal, problem-solving, and relationship management skills are required.
  • Proven Customer Support/Service experience or experience as a Client Service Representative in a Call Centre environment is necessary.


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