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Reception Assistant Manager

1 week ago

Dublin, Dublin City, Ireland The Address Collective Full time

About Us:

The Address Collective is a global hospitality leader dedicated to creating unforgettable memories for our guests.

We achieve this by fostering a culture of excellence and supporting each other's growth and development.

Job Description:

The successful candidate will be responsible for ensuring seamless guest arrivals and departures while maintaining high levels of customer satisfaction.

Main Responsibilities:

  1. Balance telephone, lounge, restaurant, bars, and reception cash at the end of each shift.
  2. Ensure that all documentation relating to the registration and checking out of guests is as per standard procedures.
  3. Be thoroughly familiar with all company selling procedures and promotions.
  4. Monitor management accounts and maintain accurate records.
  5. Be aware of all hotel facilities & amenities (i.e. car parking, directions, etc.).

Requirements:

  • Excellent numerical and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Good communication and interpersonal skills.