IT Infrastructure Professional

4 days ago


Dublin, Dublin City, Ireland beBeeITSupport Full time €30,000 - €40,000
IT Support Specialist

The role of IT Support Specialist is an exciting opportunity for someone looking to grow their IT career. You will be working in a dynamic team, supporting a busy operational environment.

  • This position requires strong problem-solving skills and knowledge of Windows OS, Active Directory, and Office.
  • You will be responsible for providing on-site and remote 1st & 2nd line support, managing IT assets, and troubleshooting hardware/software issues.
  • Maintaining compliance with IT security and company policies is crucial for this role.

Key responsibilities include:

  • Supporting approximately 150 users via helpdesk and face-to-face assistance.
  • Managing IT assets, onboarding/offboarding, and device setup.
  • Troubleshooting hardware/software issues (Windows, Office, VOIP, warehouse devices).
  • Assisting with deployments, upgrades, and IT projects.
Requirements
  • A strong interest in IT with good problem-solving skills.
  • Knowledge of Windows OS, Active Directory, and Office.
  • Experience with hardware troubleshooting and support desk systems.
  • IT certifications (CompTIA A+, ITIL) desirable.
  • Exposure to Windows Server, VOIP, and warehouse devices an advantage.
  • Strong communication skills with ability to train non-IT users.
  • Own transport and full driving licence required.
What We Offer
  • Career progression opportunities.
  • Competitive salary and pension.
  • 25 days annual leave.
  • Employee Assistance Program.
  • Service awards & benefits.


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