
Senior Payroll Coordinator
10 hours ago
We are seeking an accomplished Payroll Manager to oversee payroll operations, ensuring seamless collaboration with restaurant groups and external partners.
This role is ideal for a seasoned professional with extensive experience in UK & Ireland payroll, a background in bureau or client-facing environments, and a drive to succeed in a fast-paced startup setting.
Main Responsibilities:- Client Partnership: Serve as the primary payroll contact for clients, guiding them through onboarding, implementation, processing, and ongoing support.
- Processing: Manage the full payroll pipeline (from pre-sale through live), collaborate with Sales and CS, and own client payroll calendars.
- Bureau Management: Coordinate with our external payroll bureau to ensure accurate and timely processing for all client accounts.
- Compliance & Regulation: Maintain payroll processes compliant with HMRC, PAYE, NI, pensions, holiday pay, and other regulations, staying up-to-date with legislative changes.
- Process Improvement: Standardize workflows across clients, streamline for efficiency, and partner with Product/Engineering to develop smarter payroll tools.
- Internal Expertise: Be the in-house payroll expert, addressing queries and ensuring teams have the necessary documentation and guidance.
- Excellent knowledge of UK & Ireland payroll legislation; US payroll knowledge is a plus.
- Experience in client-facing payroll roles, ideally within a bureau or agency setup.
- Confidence with payroll systems, HMRC submissions, BACS, Auto Enrolment, P11Ds, and payroll journals.
- Solid Microsoft Office skills, especially Excel.
- Organisational skills and attention to detail – juggling multiple client deadlines with ease.
- Clear, confident communication skills to work across clients, third parties, and internal teams.
- A sense of ownership: spotting problems and taking proactive steps to resolve them.
- Startup mentality: proactive, resourceful, and comfortable wearing many hats.
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