Holiday Experience Coordinator

2 weeks ago

Limerick, Limerick, Ireland beBeeManager Full time €15,385 - €32,700

Imagine a role where you can inspire and lead a team to become destination experts. As an Assistant Manager, you'll work alongside your manager to coach, develop, and motivate your team members to deliver exceptional sales and customer service.

Your goal will be to recommend and sell holidays, cruises, UK breaks, and additional products that create unforgettable holiday experiences for our customers. You'll strive to put all customers at the heart of our business by creating personalized travel recommendations and delivering exceptional customer experiences.

As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week, including weekends, bank holidays, and evenings at some of our busier stores.

About Our Offer
  • We offer much more than just a competitive hourly rate
  • Be rewarded for exceeding your targets with our performance-based commission scheme
  • Enjoy fantastic holiday benefits, discounts, special offers, and the ability to purchase additional time off
  • Benefit from our Health and Wellbeing programs across key areas – Financial, Health, Social, Community, and Career
  • Investment in your development and career progression
  • Pension scheme and life assurance
About The Job
  • Lead by example and embody company values to inspire your team and deliver outstanding customer service
  • Guide, coach, and develop the team to reach high performance and standards that drive engagement
  • Assist with developing the team to be proactive, investigate, and resolve questions or complaints. Take ownership when things don't go as planned
  • Work with various systems to enhance your knowledge and improve our customer digital journey
  • Monitor and report on customer feedback, identify trends, and improve customer satisfaction and loyalty
  • Assist with recruiting talent, maintaining high engagement, and low attrition

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