Service Operations Coordinator

2 weeks ago

Limerick, Limerick, Ireland beBeeOperations Full time €42,000 - €53,000

Service Operations Coordinator

About this Role

We are seeking a skilled Service Operations Coordinator to join our team. In this role, you will be responsible for coordinating service schedules with clients and company service engineers.

Key Responsibilities
  • Scheduling of service and maintenance contracts with clients and company service engineers
  • Data entry into service scheduler
  • Control of timely receipt of service engineers check sheet documentation
  • Control of service contract check sheets internally and transfer of check sheets to clients
  • Work with the stores department to ensure all service and calibration tools are made available for service engineers
  • Maintain holiday tracker for service engineers to ensure resource availability
  • Support management in the implementation of software
  • C-ordinate callouts from clients to the main office
  • Maintain all service contract calibration schedules
  • Report key performance indicators to contract manager
Requirements

To be successful in this role, you will need:

  • Able to plan out schedules and coordinate with the service engineering team
  • Excellent PC skills and experience using similar customer type service IT systems
  • Excellent teamwork skills and the ability to communicate effectively, both written and verbal
  • Understanding or previous experience working in a HVAC / Refrigeration / Engineering or Construction environment would be beneficial
Benefits

This is an excellent opportunity to join a dynamic team and develop your career in service operations. You will have the chance to work with a range of stakeholders and develop your communication and coordination skills.

About Us

We are a leading provider of mechanical contracting services. Our team is committed to delivering high-quality service to our clients and we are looking for like-minded individuals to join us.

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