
Operations Coordinator
1 day ago
Overview of the Role:
The Lead Operations Coordinator is responsible for ensuring seamless hotel operations, delivering exceptional customer service, and fostering a collaborative work environment.
Key Responsibilities:
- Supervise daily hotel activities, guaranteeing compliance with established standards and protocols.
- Develop and maintain effective working relationships between departments, promoting open communication and teamwork.
- Coordinate night-time services, including security, cleaning, and reception duties, to ensure a safe and welcoming atmosphere for guests.
- Support other hotel areas as required, demonstrating flexibility and adaptability in a fast-paced environment.
Requirements:
- At least one year of experience in a similar role, preferably in the hospitality industry.
- Excellent interpersonal and communication skills, with the ability to interact effectively with colleagues, management, and guests.
- Strong organizational and time management skills, with attention to detail and a focus on delivering high-quality results.
- Fluency in English and the ability to multitask in a dynamic environment.
Benefits:
- Meal provisions during working hours.
- Career progression opportunities through training and development programs.
- Employee support programs and resources.
- Discounts at our sister properties.
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