Cloud Support Engineer

3 days ago


Dublin, Dublin City, Ireland Amazon Full time

The AWS Incident Response team owns the design, planning, delivery, and operation of all AWS global infrastructure. As a Cloud Support Engineer - Incident Resolution, you will be responsible for managing high-stakes, multi-participant incident calls. Your ability to communicate clearly and organize on-call team members effectively will be essential in resolving complex technical systems issues.

Job Requirements
  • Troubleshooting and Debugging: Proven experience in troubleshooting and resolving complex technical systems issues.
  • Scripting Knowledge: Practical programming ability with at least one scripting language to automate routine tasks and improve efficiency.
  • Incident Management: Experience managing high-visibility incidents, with the ability to communicate clearly and organize on-call team members effectively.

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