Stadium Tour Guides for Exciting History Experience

20 hours ago

Dublin, Dublin City, Ireland beBeeCustomerService Part time
Job Title: Skyline and Stadium Tour Guide

This is an exciting opportunity to join our team as a Skyline and Stadium Tour Guide. As a key member of our team, you will be responsible for delivering excellent customer service and leading tours of Croke Park and the Kelloggs Skyline.

Job Description:

The successful candidate will have a passion for history, storytelling, and Gaelic Games. You will be confident in your ability to lead large and diverse groups of visitors, and possess excellent interpersonal skills with a proven commitment to customer service.

Key Responsibilities:
  • Leading a variety of groups on Kelloggs Skyline and Croke Park Stadium Tours, including general public tours, school groups, active retirement groups, language schools, corporate groups, and visitors with additional needs.
  • Tailoring tour content to match the needs of individual groups.
  • Conducting all tours with fun and enthusiasm, providing visitors with a first-class, memorable experience.
  • Front of house duties including group check-ins, ticket and merchandise sales, re-stocking the gift shop, and handling cash.
  • Answering general customer queries and assisting at special events.
  • Undertaking research regarding stadium tour commentary and keeping up to date with developments in the GAA & Croke Park.
Requirements:
  • An in-depth knowledge and interest in Gaelic Games.
  • A passion for history.
  • A passion for storytelling.
  • An interest in Dublin city and what it has to offer, including its history and visitor attractions.
  • Willingness to work outdoors in all weather conditions, in a physically demanding job.
  • Willingness to work at height on the Skyline rooftop walkway.
  • Excellent interpersonal skills with a proven commitment to customer service.
Benefits:
  • Flexible working hours to accommodate college hours or other commitments.
  • Opportunity to work with a dynamic team and contribute to the success of the museum.
  • Professional development opportunities.
  • Competitive compensation package.
How to Apply:

Interested candidates should submit their application, including an up-to-date cover letter and Curriculum Vitae, before the specified deadline. Please note that this role is subject to Garda Vetting.

Keyword:

Customer Service

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