Functional Support Professional

2 weeks ago

Dublin, Dublin City, Ireland beBeeEmployee Full time €104,290 - €145,515
Job Description:
As a Functional Support Senior Specialist, you will play a pivotal role in shaping and supporting innovative HR processes and platforms. Collaborating with cross-functional teams, you will help design, deliver, and optimize technology-enabled HR solutions that drive operational excellence.

A Typical Day:
You will partner with HRBPs, HR Operations, and Employee Services teams to understand challenges and prioritize business needs. Develop clear and actionable business requirements to inform IT solution designs. Provide end-user support for Workday HCM, ensuring customer-centric query resolutions. Manage escalations for technical issues and leverage ticket trends to drive continuous improvement. Collaborate with IT Product Managers to deliver prioritized demands on time and with high quality.

Requirements:
To excel in this role, you should have:
1. A Bachelor's or Master's degree in a related field or equivalent professional experience.
2. 5+ years of experience in HR, with a focus on Core HR processes and technology in a global environment.
3. Proven expertise in Workday HCM support, troubleshooting, and process optimization.
4. Strong analytical and critical thinking skills to address business needs and drive impactful solutions.
5. A passion for HR processes and creating exceptional employee experiences.

Benefits:
We offer an inclusive and diverse culture that provides comprehensive benefits, including health and wellness programs, fitness centers, equity awards, annual bonuses, and paid time off for eligible employees at all levels. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.

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