
Senior Claims Compliance Expert
6 days ago
We are seeking an experienced Quality Assurance and Compliance Specialist to join our team. This role will play a critical part in ensuring that claims are handled in a compliant, efficient, and fair manner.
Key Responsibilities:
- Develop, implement, and execute a Claims Compliance and Risk Management framework in collaboration with stakeholders.
- Ensure all claims handling processes comply with applicable regulations, legal requirements, and internal policies.
- Support the delivery of a superior claims service that aligns with regulatory requirements, including Lloyd's Principles for Doing Business.
- Evaluate, enhance, and assist with maintenance of Fraud reporting and other Compliance reporting and procedures as required.
- Partner with leaders to enhance the quality assurance program, ensuring qualitative oversight and adherence to the Lloyd's Claims Scheme, refining best practices and workflows to drive all facets of claims service and excellence.
Requirements:
- 7–10 years of Claims Quality Assurance & Compliance experience with a Lloyd's Managing Agent, Syndicate, or P&C commercial claims/reinsurance organization.
- Expertise in Lloyd's/FCA/PRA/CBI (or other regulators) within complex domestic and international operations.
- Ability to analyze data and use it to make practical, forward-looking decisions to support compliance, QA, and regulatory obligations.
- Excellent communication skills with experience supporting strategic initiatives impacting stakeholders and reporting to senior management in a global organization.
Benefits:
- Comprehensive and competitive benefits package including medical plans, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and more.
About the Role:
This is a mid-senior level full-time position with a focus on quality assurance and compliance in the insurance industry.
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