Global Customer Success Manager EMEA

6 days ago


Dublin, Dublin City, Ireland Rippling Full time

Rippling is a leading provider of workforce management solutions, dedicated to empowering businesses to achieve operational excellence. We are seeking a talented and experienced Technical Account Manager to join our Global TAM team in EMEA, playing a critical role in driving customer success and growth across the region.

About the Opportunity:

In this role, you will have the opportunity to work closely with customers to understand their unique needs, develop tailored solutions, and drive long-term value creation. You will collaborate with internal teams to develop strategic account plans, identify opportunities for growth, and deliver exceptional customer experiences.

If you're a results-driven professional with a passion for customer success, we want to hear from you. This is an excellent opportunity to join a dynamic team and make a meaningful impact in the lives of our customers.

Responsibilities:
  1. Develop and execute tailored account strategies to drive customer success and growth in EMEA.
  2. Partner closely with customers to understand their needs, provide expert guidance, and ensure seamless integration with existing systems.
  3. Act as a Subject Matter Expert for EMEA customers, providing best practice advice and guidance on Rippling's products and services.
  4. Collaborate with internal teams to develop strategic account plans, identify opportunities for growth, and deliver exceptional customer experiences.


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