Enterprise Analytics Specialist
2 days ago
We are looking for an experienced Enterprise Analytics Specialist to join our team at Dbt Labs, Inc. As a key member of our customer success team, you will play a critical role in helping our enterprise customers drive customer satisfaction and achieve their analytics goals through effective use of dbt Cloud.
In this role, you will be responsible for identifying opportunities for growth and improvement across your book of business, working closely with Sales Directors and Solutions Architects to develop strategic plans and execute on initiatives that drive customer success. You will also serve as a voice of the customer, providing feedback to internal teams to inform product development and improve overall customer experience.
Key Responsibilities:
- Identify opportunities for growth and improvement across your book of business.
- Develop strategic plans and execute on initiatives that drive customer success.
- Serve as a voice of the customer, providing feedback to internal teams.
Requirements
To succeed in this role, you will need:2+ years of experience in a post-sales role, such as a technical account manager or CSE.A solid technical background, with a firm understanding of modern data warehousing architectures and SQL proficiency.A high degree of comfort presenting to various stakeholders or audience.
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