Customer Service Specialist
2 weeks ago
We are seeking a highly motivated and enthusiastic Retail Sales Associate to join our team at Soundstore. As a key member of our sales floor, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with various administrative tasks.
Key Responsibilities:
- Picking and packing online orders in a timely and efficient manner
- Dealing with all administration relevant to online orders, including processing returns and exchanges
- Selling to and assisting potential customers in finding the right products
- Maintaining an excellent product display and ensuring that all merchandise is facing forward and properly tagged
- Demonstrating top-quality customer service skills, including being approachable, friendly, and knowledgeable about our products
- Having an interest in learning about the products we sell, including electronics and other related items
Working Hours: 15-20 hours per week (predominantly weekend)
Ideal Candidate:
This position will suit an energetic person who enjoys dealing with people. As a general support to our Limerick Shop, you will be acting as a liaison between customers and our sales team. An interest in electronics would be helpful but not essential. The successful candidate will be a strong people person with good interpersonal skills, capable, and a good team player.
The Job Will Be Varied: You will be preparing Click & Collect/Web Orders for collection and post, assisting in the stockroom, merchandising, covering the tills, and some general sales mainly in the Computer & TV departments.
Hourly Rate: €14.50 per hour
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