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Operational Leadership Director
1 week ago
Vhi Health & Wellbeing operates a range of clinical services to its members and patients across various networks and settings, including urgent care, enhanced primary care, hospital at home, and online services.
The organisation relies on a team of multi-disciplinary healthcare professionals supported by administrative and business functions. As services continue to develop and expand, there is a need to consolidate administrative and business functions into a central operational support unit to ensure operational efficiencies and continuous performance improvement.
This role will lead the implementation of key operational processes and functions that support the delivery of the Health & Wellbeing overall business plan & services.
Key responsibilities include developing and maintaining high standards and processes across all administrative and business functions within the unit, working with operations leads to drive improvements in quality and performance through standardisation, cohesion, and alignment of functions and processes with supporting key performance indicators.
Additionally, this role will participate as a member of the Chief Operations Officer leadership team, providing leadership and promoting standardisation across Health & Wellbeing, working collaboratively with other business functions and units to optimise the overall performance & functions of the central support unit.
The ideal candidate will have a minimum of 5 years' experience in a senior operational / general manager role in a healthcare setting, with proven experience in leading programme & change management, significant experience of leading teams and team working in healthcare operations, and strong, demonstrable experience of working successfully with partners including clinical & operational leaders.
