Delightful Customer Service Specialist

2 days ago

Ennis, Clare, Ireland beBeeCustomer Full time €18,000 - €25,000
Job Title: Deli Assistant

We are seeking a highly motivated and friendly Deli Assistant to join our team. As a Deli Assistant, you will be responsible for delivering exceptional customer service, maintaining high standards of cleanliness, and ensuring the smooth operation of our deli.

Key Responsibilities:
  • To serve customers in a friendly and efficient manner, providing an exceptional standard of customer care
  • To communicate with the customers in an effective and welcoming manner
  • To deal with customer complaints professionally and pleasantly, and refer to the store manager where appropriate
  • Ensure products are served to customers in line with Food Hygiene Requirements
  • Maintain knowledge of current deli sales and promotions
  • Assist customers with queries regarding the deli products
Operational & Store Presentation:
  • Ensure the Deli area and equipment are maintained to the required level of Hygiene, ensuring cleaning is carried out as per the food hygiene policy
  • To receive and check stock in line with company guidelines
  • Ensure the product is stored in line with the food hygiene policy
  • Ensure product is displayed in line with food hygiene policy and merchandising policy
  • To rotate stock appropriately minimising waste
  • To be vigilant at all times to prevent stock loss and waste
  • To conduct stock takes as instructed by the assistant store manager/store manager
  • Ensure food hygiene practices are complied with in line with HACCP regulations
  • To take care of your health & safety and that of your colleagues and customers, and take action to reduce risks and hazards
Requirements:
  • Good communication skills
  • Ability to work in a fast-paced environment
  • Teamwork skills
  • Flexibility
  • Previous experience in a similar role would be advantageous
Benefits:
  • Competitive salary and benefits package
  • Opportunities for career progression
  • Training and development opportunities
  • A fun and supportive working environment

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