Inside Sales Specialist

2 days ago

Ennis, Clare, Ireland Cregg Group Full time

CREGG is delighted to be recruiting an Inside Sales Specialist to join one of Irelands leading renewable energy solutions company based in Shannon.
As an Inside Sales Specialist, you will be responsible for managing and growing a portfolio of customer accounts, driving transactional sales, and ensuring a seamless customer experience from quote to delivery.
Your core mission is to increase your assigned customer base revenue by providing fast, accurate, and proactive sales support.
You will play a vital role in maintaining operational efficiency, CRM discipline, and customer engagement.
Responsibilities Portfolio Management: Manage an assigned base of Tier C customers, focusing on revenue growth and retention through proactive engagement.
Quoting & Order Coordination: Generate accurate sales quotes within 24 hours of request.
Coordinate with Operations and Finance teams to manage the full order lifecycle, from purchase order receipt to dispatch.
CRM Discipline: Log all customer interactions (emails, calls, WhatsApp, quotes) in Odoo CRM, ensuring data accuracy and up-to-date records.
Engagement Tracking: Monitor and report on customer responsiveness and activity using CRM tools and engagement metrics.
Product Communication: Share weekly pricing updates and bi-monthly product news with customers via Odoo and WhatsApp.
SLA Compliance: Adhere to service level agreements, including quote turnaround within 24 hours and order entry within 48 hours.
Requirements 13 years experience in inside sales, customer service, or sales support (B2B environment preferred) Strong communication and relationship-building skills Experience with CRM systems (Odoo or similar) High attention to detail, accuracy, and operational discipline Ability to manage multiple tasks and priorities in a fast-paced environment Proactive, target-driven, and customer-focused mindset Familiarity with solar products or renewable energy sector is an advantage For more information, please contact Cleo () with your CV.
Please be aware that your CV will not be shared with anyone outside of CREGG without your express permission.
INDCRG Skills: Sales support Sales Admin sales specialist

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