Front Desk Manager

6 days ago


Cork, Cork, Ireland beBeeFrontDesk Full time €25,000 - €40,000
Hotel Receptionist Job Summary

The role of a Hotel Receptionist involves delivering exceptional customer service and ensuring the smooth operation of front desk activities. This position requires an individual who is highly organized, able to work under pressure, and has excellent communication skills.

Key Responsibilities
  • Process guest check-ins and check-outs efficiently and effectively.
  • Handle guest inquiries and resolve issues promptly and professionally.
  • Collaborate with other departments as required to ensure seamless operations.
  • Represent the hotel at meetings and conferences.
  • Manage room allocations for guests in a timely manner.
  • Process reservation requests, changes, and cancellations outside office hours.
  • Provide accurate information and respond to guest queries in a courteous and professional manner.
Essential Experience & Skills
  • Previous experience working in a hotel or hospitality environment.
  • Excellent customer service and communication skills.
  • Ability to work under pressure and maintain composure in challenging situations.
  • Flexibility with work hours and a willingness to adapt to changing circumstances.
  • Basic computer literacy and administrative skills.
  • Positive attitude and a commitment to delivering exceptional guest experiences.


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