Customer Service Advisor

5 days ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time
Role Overview

We are seeking a highly skilled Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing exceptional customer service and support to clients in the financial services sector.

Your key responsibilities will include handling customer inquiries, resolving issues, and providing information on payment methods, international payments, and miscellaneous queries.

Key Skills and Qualifications
  • Minimum 6 months experience in a customer service environment, preferably in a finance, banking, payments, or pensions sector.
  • Excellent knowledge of Microsoft Office products
Benefits and Perks
  • Hybrid-working model (Currently Remote, subject to change)
  • Training & Development
  • Internal career progression opportunities
  • Employee assistance programme (EAP)
  • Hive medical cash plan
  • PRSA Scheme
  • Employee engagement initiatives
  • Bike to work scheme


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