Front Desk Team Member

2 weeks ago


Dublin, Dublin City, Ireland beBeeHospitality Full time €25,000 - €35,000
Job Description

Front Office Assistant Role: We are seeking a skilled and professional Front Office Assistant to join our team.

The successful candidate will be responsible for greeting guests, allocating rooms, maintaining high standards of cleanliness and hygiene, and adhering to the company's Code of Conduct.

Key responsibilities include checking and ensuring the correctness of all reception floats, receiving and registering guests on arrival, using their names at all times, and ensuring all documentation relating to the registration and checking out of guests is as per standard procedures.

The Front Office Assistant will also be required to be thoroughly familiar with all company selling procedures and promotions, be aware of hotel room availability and rates at all times, and adhere to all regulations in respect of Health and Safety, hygiene, guest safety, fire regulations, emergency procedures, etc.

Additional duties may include ensuring that any additional requirements for guests are offered and catered for as much as is reasonably possible, providing relevant reports to departments as required, taking reservations and responding to guests in a timely and professional manner, administering all reservations, cancellations & no-shows in line with company policy, and conducting regular security checks throughout the day and reporting any issues to management.

Required Skills and Qualifications
  • Excellent communication and customer service skills
  • Able to work independently and as part of a team
  • Familiarity with hotel operations and procedures
  • Basic computer skills and proficiency in software applications
  • Ability to work under pressure and meet deadlines
Benefits
  • Competitive salary and benefits package

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