
Store Operations Manager
5 days ago
We are seeking an experienced retail leader to manage the operations of a busy store. This is an exciting opportunity for someone with strong leadership capabilities and the ambition to drive sales growth and team performance.
Key Responsibilities:
- Oversee all aspects of the store's operations, including customer service and inventory management.
- Lead and motivate a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
- Implement company policies and procedures to ensure compliance and operational efficiency.
- Manage inventory levels, including ordering and receiving stock, conducting regular stock takes.
- Develop and implement strategies to drive sales growth and increase profitability.
- Maintain cleanliness and organisation throughout the store, including the forecourt area and restrooms.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Build and maintain positive relationships with customers and suppliers.
Requirements:
- Previous experience in a supermarket background at store manager or assistant manager level.
- Strong leadership and management skills with the ability to inspire and motivate a team.
- Excellent communication and interpersonal skills.
- Knowledge of retail operations, including inventory management, merchandising, and sales techniques.
- Flexibility to work evenings, weekends, and holidays as required.
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