Ambassador of First Impressions

2 weeks ago

Dublin, Dublin City, Ireland beBeeCustomer Full time €28,000 - €42,000
Receptionist Position

Fitzwilliam Lawn Tennis Club, a prestigious private club in Ireland, is seeking a dedicated and friendly receptionist to join its Front Office team on a fixed-term basis.

The ideal candidate will be a self-motivated individual with excellent communication skills, who can provide a warm welcome to members and their guests at all times. A proactive attitude, flexibility, and the ability to work well under pressure are essential for this role.

The receptionist will be responsible for greeting members and their guests, answering and directing telephone calls, responding to member queries via telephone, email, and in person, processing member bookings and event requests, managing access to the club, and maintaining accurate records.

The successful candidate will have strong organizational and administration skills, excellent computer proficiency, and experience working in a busy environment. Proficiency in MS Word and Excel is also required.

The receptionist will be part of a dynamic team that provides exceptional customer service and ensures a positive experience for all members and their guests.

  • Responsibilities include but are not limited to:
  • Greeting members and their guests upon arrival
  • Answering and directing telephone calls using correct salutations and telephone etiquette
  • Responding to member queries via telephone, email, and in person
  • Processing all member booking and event requests, changes, and cancellations
  • Operating ESP Point of Sale and Member database
  • Monitoring access to the club
  • Managing event, court, and class booking systems for sports and catering events
  • Balancing end of shift and end of day transactions
  • Required Skills and Qualifications:
  • Excellent communication, organizational, and administration skills
  • Strong computer proficiency, particularly in MS Word and Excel
  • Experience working in a busy, people-oriented environment
  • Ability to multitask and work well under pressure
  • Benefits:
  • Meals on duty
  • Training and development opportunities
  • Annual bonus scheme
  • Bike-to-work scheme
  • Staff events throughout the year
  • Employee Assistance Program

Work Location: In-person
Job Types: Full-time, Permanent
Pay: From €14.00 per hour
Language: English (required)
Work Authorisation: Ireland (required)

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