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Drive Branch Growth and Success
3 weeks ago
The primary objective of this role is to drive branch profitability and sustainability through local market presence, community engagement, and customer-centric strategies. As a Business Development Manager, you will be responsible for leading the sales office to achieve performance targets across sales revenue, customer acquisition, staff engagement, and quality standards.
Key Responsibilities:- Lead and manage all aspects of the sales office, promoting a one-stop-shop for retail and commercial insurance solutions.
- Develop and execute strategic plans to drive branch growth and expansion into new markets.
- Manage resource utilization through effective footfall management, inbound and outbound telephony, and fulfillment activity.
- Promote simplification and facilitate self-service convenience for customers.
- Build and maintain trusted relationships with business partners, community leaders, and affinity groups.
- Coaches and develops staff performance through personalized coaching, development, and support.
- Ensure adherence to regulatory and legislative requirements.
To succeed in this role, you will require the following qualifications and skills:
- MCC Qualified in Personal and Commercial General Insurance.
- Minimum 5 years' experience in a similar or financial services role.
- Full clean driving license.
- Proficient in Microsoft Office Suites.
- Clear understanding of Performance Management principles.
