
High-Quality Training Specialist
2 weeks ago
Our team is seeking a skilled professional to deliver high-quality training to employees and managers across multiple sites. As part of our implementation of Workday (HCM and Payroll modules) and UKG (Time & Attendance system), you will play a key role in ensuring a smooth transition and adoption of these systems.
The main responsibilities of this position include delivering face-to-face classroom/virtual training sessions, or simulator (scenario), tailored to different user groups (e.g., frontline employees, managers, system administrators, and the HR team). You will also collaborate with cross-functional teams to understand training materials, timelines, rollout plans, hyper care support post Go-Live, and establish metrics to measure successful completion.
We are looking for an individual who is able to localise and adapt training content to suit site-specific needs and user capabilities within a multi-culturally diverse environment. Additionally, you will provide on-site support during go-live periods, acting as the first point of contact for training-related queries.
Key Accountabilities:
- Deliver face-to-face classroom/virtual training sessions, or simulator (scenario)
- Collaborate with cross-functional teams to understand training materials and timelines
- Localise and adapt training content to suit site-specific needs
- Provide on-site support during go-live periods
Required Skills and Qualifications:
This role requires proven experience delivering training in a fast-paced, operational or multi-site environment. The ideal candidate will have experience supporting system rollouts or digital transformation projects and possess strong communication and interpersonal skills. A confident individual with the ability to engage diverse audiences and use digital tools and platforms for training delivery will be preferred.
Essential:
- Proven experience delivering training in a fast-paced environment
- Experience supporting system rollouts or digital transformation projects
- Strong communication and interpersonal skills
- Confident in using digital tools and platforms for training delivery
Benefits:
As a valued member of our team, you will receive excellent benefits including opportunities for career growth and development, competitive compensation package, and a collaborative work environment that fosters teamwork and innovation.
Others:
We believe that great leadership is rooted in strong values. Our philosophy remains unchanged, balancing customer satisfaction with environmentally sustainable practices. Exceptional customer service and unwavering dedication to sustainability are the cornerstones of our business.
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