Claims Specialist

1 day ago


Dublin, Dublin City, Ireland FBD Holdings Full time
Job Overview:
FBD Holdings PLC seeks a skilled Claims Specialist to efficiently handle, negotiate and settle motor damage claims. Key responsibilities include handling all claims from notification to closure within designated authority limits and service standards.

Key Accountabilities:
• Handle all claims in a proactive manner, ensuring optimum settlement for the company and customer
• Assist management in monitoring workflow, outstanding caseloads, processes and distribution of new claims
• Provide excellent customer service to customers, brokers, service providers and interested parties
• Capture critical detail at all stages of the claim to ensure accurate and comprehensive documentation
• Direct fraud indicators to the Team Fraud Coordinator and/or Claims Investigation Team for maximum detection of fraudulent or exaggerated claims

Skills and Qualifications:
Candidates should possess strong interpersonal, numerical and communication skills. A Qualified Certified Insurance Practitioner (CIP) in General Insurance with experience in claims handling, preferably in motor damage claims, is ideal. Excellent problem-solving and decision-making skills are essential.

Benefits:
FBD Holdings offers a competitive package including bonus, health plan, pension and hybrid working arrangements.
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