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Dedicated Hospitality Leader Wanted

3 weeks ago

Cork, Cork, Ireland beBeeHospitality Full time €42,000 - €60,000

Talbot Hotel Cork, part of the Talbot Collection, is seeking an accomplished Hospitality Operations Manager to oversee the smooth running of its bars and restaurants. The ideal candidate will possess a proven track record in managing busy food and beverage operations, with exceptional leadership skills and a passion for delivering exceptional customer service.

The successful candidate will be responsible for ensuring that our bars consistently deliver outstanding friendly service to every guest, adhering to the Talbot Collection's customer service standards. They will also be expected to maintain the highest levels of hygiene in the bars and ensure compliance with all relevant Health and Safety regulations.

Key Responsibilities:
  • To manage the efficient operation of Oriel Bar & Bistro and the function bars, including but not limited to: service standards, team management, rostering, training, ordering and stock control, and GP margin achievement;
  • To ensure that the bar team consistently delivers exceptional friendly service, to every guest, in line with the Talbot Collection Empower Your Excellence customer service program;
  • To ensure that the bar is adequately resourced and that the team are effectively trained to deliver exceptional service at all times to the expected Talbot Collection standards;
  • Adopt a hands-on approach to ensure efficient service provision working closely with the bar team and the kitchen team. The Hospitality Operations Manager will be expected to be on the floor leading, directing and delegating during busy times;
  • Responsible for the overall financial performance of the bar with total responsibility for the achievement of targeted wage percentages and GP margins;
  • Ensure the consistent delivery of departmental SOPs, updating and improving as necessary;
  • Carry out Duty Management shifts, as required.
Requirements:
  • 3 years' experience managing a bar that served both food and beverage. Experience managing a hotel bar would be a distinct advantage;
  • Have good financial acumen and 2 years' experience managing rosters, wages, stock and margins;
  • Be organised and have excellent communication and interpersonal skills;
  • Be highly motivated and driven to achieve targets;
  • Excellent attention to detail;
  • The proven ability to lead a team to achieve results;
  • Ability to manage multiple projects at one time and achieve results.
Benefits:
  • Award-winning employer with a reputation for excellence in hospitality;
  • Opportunities for career development and progression;
  • Competitive salary and benefits package;
  • Free parking and gym membership;
  • Staff meals and discounts on accommodation;
  • Employee Assistance Programme;
  • Bike to Work scheme;
  • Christmas Savings Scheme.

We are committed to equality and diversity in the workplace.

Seniority level
  • Not Applicable
Employment type
  • Full-time
Job function
  • Management and Manufacturing
  • Industries: Hospitality