
Client Portfolio Manager
2 weeks ago
We are seeking a seasoned professional to join our team as a Client Portfolio Manager. As a key member of our client services team, you will be responsible for the day-to-day management of client activity, ensuring client account objectives within company standards are achieved.
This role involves full project management of client campaigns, from set up, operations and full reporting. The ideal candidate will have a strong ability to work under pressure, make deadlines, and demonstrate good judgment and approachability.
- Responsible and accountable for the day-to-day management of clients activity
- Full project management of client campaigns: from set up, operations and full reporting
- Ensure client account objectives within company standards are achieved
- Continuously build and develop client relationships
- Respond to client requests in a timely manner
- Ensure full territory/call coverage within agreed client time frames
- Analyse reporting results and provide insights within agreed timeframes
- Manage the team effectively through the efficient use of all resources, systems, and procedures.
- Set clear expectations of what high performance looks like through reward and recognition and manage underperformance consistently.
The ideal candidate will possess experience in retail/FMCG and a minimum of 2-3 years' experience in a similar role. Strong leadership, excellent communication, analytical focus, and excellent people management skills are necessary for this position.
Qualifications and Skills Required:
- At least 2-3 years' experience in a similar role
- Experience in retail/FMCG is essential
- Demonstrated ability to work under pressure and make deadlines
- Good judgment, approachable and professional, solid problem-solving skills, ability to handle multiple tasks, self-motivated, well organised
- Strong leadership, excellent communicator, analytical focus, and excellent people management
- Strong IT skills including high level ability in Excel & other Microsoft tools
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