Global System Operations Specialist

2 weeks ago

Dublin, Dublin City, Ireland beBeeOperations Full time €90,000 - €110,000
Job Description

The Operations Integration team is seeking a detail-oriented and self-driven System Operations Manager to support the organization by maintaining and continuously improving day-to-day global system operations.

  • Managing and prioritizing system incidents for resolution with a 3P service provider, evaluating and driving quality, reliability, and accuracy in system performance and data.
  • Conducting regular audits for system, reporting, and security threats, analyzing system and operational KPIs to drive continuous improvement.
  • Serving as the primary liaison to manage escalations, last-mile system changes, and requirements for non-self-serviceable system enhancements.

In addition to managing a variety of system-related metrics, the role will oversee the team's global System Administrators who support localized day-to-day system operations and configurations for 450+ worldwide users.

This position blends people, systems, operations, and data management within a high-performing product team to ensure system readiness in support of global warehouse operations that maximize asset lifecycle value and environmental sustainability for used electronics.

Requirements
  • 2+ years of software systems management and/or 3+ years of operations management in warehousing, supply chain, manufacturing, or reverse logistics.
  • 2+ years of direct report people management.
  • Bachelor's degree in Supply Chain, Warehouse Operations, Information Systems, Data Science, or related field, or 4+ additional years of related experience in lieu of a degree.
Benefits
  • A diverse workforce and equal opportunities employer.
  • Workplace accommodations available during the application and hiring process.

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