Family Shelter Program Coordinator

6 days ago


Cork, Cork, Ireland MP RPO Full time
About the Role

The Family Shelter Program Coordinator is a key member of our shelter program team, responsible for assisting the Director of Family Shelter Operations in managing day-to-day shelter operations. This includes ensuring the provision of essential services to 50 families, comprising congregate, scattered site, and motel/hotel units.

Key Responsibilities:

  • Use strengths-based, trauma-informed care and collaborative approaches with participants.
  • Maintain excellent boundaries, confidentiality, and ethical behavior while adhering to HIPPA regulations.
  • Ensure clear and accurate communication through language translation services, as described in contractual agreements.
  • Document and communicate effectively with the shelter program team to ensure continuity of care.
  • Meet emergency and basic needs of participants upon entry and during their stay.

Requirements

  • Welcome and greet new participants within 24 hours of entry, working collaboratively with case managers to complete intake paperwork and provide orientation to the program and EOHLC rules.
  • Monitor documentation adherence to our client's standards, maintain daily logs, and other shelter recordkeeping systems.
  • Work with supervisors and maintenance staff to establish unit inspection schedules and serve as backup when needed.


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