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Support Volunteer Coordinator

2 weeks ago

Dublin, Dublin City, Ireland beBeeVolunteer Full time €37,000
Job Overview

The role of Volunteer Support Officer involves leading the recruitment, training and support of volunteers to deliver Befriending and Support services for older adults. The position requires building a strong network through onboarding, training and ongoing guidance to ensure volunteers feel valued and engaged.

Responsibilities
  • Recruit, train and onboard volunteers to develop a robust volunteer base.
  • Provide ongoing guidance and communication to support volunteers in their roles.
  • Collaborate with the service team to match trained volunteers with older adults in a timely manner.
  • Promote Befriending and Support services and identify local events that encourage volunteer and older adult participation.
  • Implement initiatives to enhance volunteer engagement and foster a positive volunteer culture.
  • Develop volunteer leadership programs and collaborate on organizing social events to strengthen community connections.
  • Support the enhancement of the volunteer program, ensuring alignment with best practices and organizational goals.
Essential Skills & Experience
  • A proven track record of recruitment and experience in promoting services, developing partnerships and fostering community participation is advantageous.
  • Organizational and coordination skills: ability to manage multiple tasks, meet deadlines and efficiently place and support volunteers.
  • Experience using CRM systems and digital tools for volunteer management, reporting and communication.
  • A background in a similar role within the voluntary or charity sector is desirable.
  • Knowledge of safeguarding and best practices: understanding of volunteer vetting, Garda clearance and ethical considerations in volunteer management.
  • Excellent interpersonal and communication skills to engage effectively with stakeholders both internally and externally.
  • A collaborative team player who fosters strong internal and external relationships.
  • Proactive problem-solving skills to improve service delivery and support independent older adults and those we serve.
  • Strong time management and organizational skills to prioritize workload and meet key performance indicators.
  • A clean full driver's license with access to a vehicle is essential.
Benefits
  • Pension scheme available after six months' service.
  • Income protection after two years' service.
  • Long service awards for employees.
  • Mileage policy in place for applicable roles.
  • Death in Service – after six months' probation successfully completed.
  • Travel Saver Schemes.
  • Sick Pay Scheme – after six months' probation successfully completed.
  • Bike to Work Scheme.
  • Employee Assistance Programme – providing 24-hour support for all employees.
  • GP telephone advice; Virtual Doctor; Private Prescription Service; six structured counselling sessions; Legal Helpline.

This is an equal opportunities employer.