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Customer Experience Associate

2 weeks ago

Dublin, Dublin City, Ireland Foot Locker, Inc. Full time

Job Description

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Foot Locker, Inc. is a leading global retailer of athletic footwear and apparel. We are seeking a sales floor team member who is passionate about athletic sneakers and apparel, and will have a strong desire to provide exceptional customer service.

Key Responsibilities

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  • Provide exceptional customer service by being knowledgeable on all products offered and teaming up with coworkers to provide excellent sales service.
  • Deliver sales, outstanding customer experience, and operational expectations.
  • Maintain personal and productivity goals.
  • Connect with every customer by asking open-ended questions to assess needs.
  • Ability to learn and share expertise of products and trends to fit customer's needs.
  • Maintains an awareness of all product knowledge, and current or upcoming product / trends.

Qualifications

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  • 0-3 years of retail experience.
  • Confident and comfortable engaging customers to deliver an elevated experience.
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
  • Initiates completion of tasks or activities without necessary supervision.
  • Flexible availability - including nights, weekends, and holidays.