Digital Solutions Engineer

2 days ago

Dublin, Dublin City, Ireland beBeeRenewable Full time €45,000 - €75,000

Are you enthusiastic about renewable energy and digital solutions? Do you thrive in a fast-paced environment?

Main Responsibilities:
  • Provide pre-sales testing support and conduct engaging workshops with clients and partners.
  • Collaborate with the sales and solution teams to deliver exceptional customer experiences.
  • Log and track issues reported by clients for efficient resolution.
  • Offer training and guidance to clients throughout the project lifecycle, including kick-off meetings and acceptance tests.
  • Support clients during commissioning by technically checking installations and making necessary corrections.
  • Act as a vital link between clients and the R&D team to resolve technical issues. Provide second and third-line support, ensuring client satisfaction.
  • Offer on-site support for major or critical issues that require hands-on expertise.
  • Monitor the quality of on-site operations and provide quality analyses for improvement.
Requirements:
  • A degree in science or engineering, preferably in Electricity, Energy, or Mechanical fields.
  • Technical and service experience, with channel management experience being beneficial.
  • Familiarity with the Solar-PV market is desirable.
  • Exceptional interpersonal skills to build strong relationships with diverse teams and partners.
  • Insightful problem-solving abilities and project operation skills.
  • Excellent English communication skills.

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