Digital Solutions Product Manager
4 days ago
At ServiceNow, we're transforming how organizations work by bringing innovative AI-enhanced technology to over 8,100 customers worldwide. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
The Public Sector industry product management team is looking for an experienced product manager to help bring our robust industry customer service management solution, Public Sector Digital Services (PSDS), to countries across the globe. PSDS is tailored to meet the needs of federal/central, state, and local agencies supporting their missions and goals.
We're seeking an individual with deep experience in internationalization and functional localization of business/workflow applications. As a key member of our team, you'll lead internationalization and localization for key markets in our Public Sector industry product. You'll create and align functional localization strategy, including build vs. partner decisions.
Your responsibilities will include working with UX and Engineering teams on prototyping and ideation of product features and frameworks to help partners and customers in key international markets. You'll also work with customers from numerous government agencies across the world, driving true mission impact.
Key qualifications include:
- 5-8 years of experience in product management focused on software internationalization and localization
- Experience building, launching, and scaling enterprise software SaaS products for external, paying customers
- Excellent verbal and written communication skills, including the ability to chair sessions and host webinars
A computer science degree or equivalent is preferred. Experience working with central, state/provincial, and local government agencies throughout Europe and the Middle East is a plus.
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