Insurance Customer Service Specialist

3 days ago


Dublin, Dublin City, Ireland beBeeCustomerService Full time €30,000 - €35,000
Job Profile Overview

This is a challenging and rewarding role for a skilled insurance professional to service existing household insurance customers.

Main Responsibilities:
  • To handle customer inquiries and resolve issues in a timely and courteous manner, ensuring high levels of customer satisfaction.
  • To process policy changes and renewals accurately and efficiently, minimizing errors and delays.
  • To consistently meet sales targets and contribute to the growth of the business through proactive engagement with customers.
Key Qualifications and Skills:
  • Minimum 2 years experience in personal lines insurance.
  • Hold an APA qualification or equivalent.
  • Ability to learn and adapt to organisational challenges and priorities.
  • Demonstrate empathy, understanding and patience when dealing with customers.
  • Excellent organisational, planning and execution skills to manage multiple tasks and deadlines.
  • Strong interpersonal and team working skills to build effective relationships with colleagues and stakeholders.


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