Client Services Director
2 weeks ago
The Client Services Director is a key leadership position responsible for delivering exceptional care tailored to clients' unique needs.
">Key Responsibilities:">- Conduct thorough assessments and develop personalized care plans in collaboration with clients, families, and healthcare professionals.">
- Oversee the implementation of care plans, adhering to regulatory requirements and best practice standards.">
- Monitor and adapt care plans regularly to meet changing client needs.">
- Provide leadership, supervision, and support to care staff, ensuring they deliver quality care with confidence and empathy.">
- Act as primary point of contact for clients and families, responding promptly and professionally to queries or concerns.">
- Foster close collaboration with internal and external stakeholders, including GPs, Public Health Nurses, and community services.">
- Ensure accurate and timely record-keeping using CRM systems such as Onetouch.">
- QQI Level 6 in Health Services Supervisory Management – essential.">
- At least 1 year of experience in homecare or healthcare settings – essential.">
- Experience using CRM systems – essential.">
- Full clean driving licence and access to a reliable vehicle – essential.">
- Fluent English – both written and spoken – essential.">
- Minimum 1 year of experience in a management or coordinator role – preferred.">
This is an exciting opportunity for a dedicated and compassionate individual to lead our team in delivering exceptional care to our clients.
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