Senior Night Operations Coordinator

1 week ago


Dublin, Dublin City, Ireland beBeeCustomerService Full time €38,000

The Assistant Night Manager role offers a great opportunity for career progression and skill development in the hospitality industry.

Job Overview

As an Assistant Night Manager, you will play a key role in ensuring the smooth operation of the hotel during night shifts while delivering exceptional customer service.

  • Support guest relations by responding to inquiries and resolving any issues that may arise.
  • Maintain high standards of health and safety at night, including conducting regular security checks and performing other relevant duties such as first aid.
  • Assist with front office duties, including preparing night audit reports and facilitating guest check-in and check-out processes.
  • Collaborate with the Night Porters, overseeing their nightly tasks and ensuring they are completed efficiently.
  • Provide food and beverage service to guests during night hours.
  • Contribute to achieving operational goals through mystery audits, customer feedback analysis, quality evaluations, and adherence to hotel standards.
  • Support the growth and development of the Night team, preparing them for career advancement opportunities.
  • Share insights and suggestions based on nightly observations and activities to contribute to the strategic operations of the hotel.

This position is crucial in maintaining the hotel's excellence during the night and ensuring a positive experience for all guests.



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