Head of Customer Service

2 weeks ago


Ballymahon Municipal District, Ireland beBeeCheckout Full time €45,000 - €55,000
Job Overview

The primary objective of this role is to oversee the efficient operation of the Checkout Department and provide exceptional customer service.

Key Responsibilities
  • Embody the company's values: Genuine, Passionate, Vibrant, Committed, Innovative, and Imaginative
  • Drive sales through KPI reports, financial analysis, brand initiatives, and customer engagement
  • Develop and mentor staff to ensure they possess the necessary competencies to perform their duties
  • Ensure the department is merchandised and presented to a high standard
  • Enhance product knowledge and share ideas with colleagues and management
Requirements
  • Minimum one year's experience in a leadership role
  • One year's experience working in a checkout environment
  • Able to manage tills efficiently and interact effectively with customers
  • Strong attention to detail, organizational skills, and flexibility


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