Customer Success Professional

7 days ago

Dublin, Dublin City, Ireland beBeeCustomer Full time €40,000 - €60,000
Customer Success Expert

We are seeking a skilled professional to excel in our customer success team. This role involves delivering exceptional service, fostering long-term relationships, and driving subscription growth.


About the Role:
  • Main Responsibilities:

To succeed in this position, you will be responsible for:

  1. Developing and maintaining strong relationships with existing customers;
  2. Fostering an environment of trust and open communication;
  3. Elevating customer satisfaction through timely and accurate administration of subscriptions;
  4. Sourcing opportunities within our organization to delight customers.

Key Performance Indicators (KPIs):

  • Meet or exceed employer brand and attraction goals;
  • Deliver outstanding customer service by providing timely, informative, and charismatic communication;
  • Foster a trusted and loyal relationship with your customer base.

Benefits of Working with Us:


  • A collaborative work environment that encourages input and innovation;
  • The opportunity to develop your skills and expertise in customer success;
  • An attractive compensation package that recognizes your value as a professional.

Requirements:

This role requires:

  • A strong background in customer-facing roles or related fields;
  • Excellent written, verbal, and interpersonal communication skills;
  • Proven ability to manage upwards of 50 relationships effectively;
  • Basic understanding of website performance data and CRM systems;
  • Adaptability and a quick learning ability;
  • Certification in areas such as project management, marketing, or sales would be advantageous but is not required.

Your Career at Our Company:

We offer a competitive salary and benefits package, along with ongoing training and support. If you are a highly motivated and results-driven individual with excellent communication and interpersonal skills, we encourage you to apply. We look forward to hearing from you

  • Customer Success Professional

    6 days ago

    Dublin, Dublin City, Ireland beBeeSuccess Full time €80,000 - €120,000

    Customer Success Expert RoleAs a Customer Advocate, you will be part of the customer support team, responsible for driving customer satisfaction, growth, and adoption within the region. You will serve as the trusted point of contact for customers, helping them achieve their business goals while ensuring they get the most out of our products and services.Key...

  • Customer Success Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeAccountManagement Full time €55,000 - €90,000

    Customer Success Professional - EMEA Region This is a fantastic opportunity to join our team as a Customer Success Professional in the EMEA region. You will be responsible for developing and maintaining strong relationships with enterprise clients, driving adoption of our products, and ensuring customer satisfaction. Key Responsibilities: Partner with the...

  • Customer Success Manager

    6 days ago

    Dublin, Dublin City, Ireland Zendesk Full time

    Job DescriptionThe Customer Success Manager German Speaker is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk solutions.It is an exciting customer facing role that puts you at the forefront of applying cutting edge customer and employee service platforms and advanced...

  • Customer Success

    2 weeks ago

    Dublin, Dublin City, Ireland Currencyfair Ltd Full time

    At CurrencyFair, we are passionate about revolutionising the way people send and receive money around the world.As a peer-to-peer currency exchange, we are making it easier and more affordable for individuals and businesses to transfer funds across borders.We are looking for talented individuals who share our vision and want to join us in disrupting the...

  • Customer Success

    2 weeks ago

    Dublin, Dublin City, Ireland Currencyfair Ltd Full time

    At CurrencyFair, we're passionate about revolutionising the way people send and receive money around the world.As a peer-to-peer currency exchange, we're making it easier and more affordable for individuals and businesses to transfer funds across borders.We're looking for talented individuals who share our vision and want to join us in disrupting the...

  • Customer Success

    1 week ago

    Dublin, Dublin City, Ireland Currencyfair Ltd Full time

    At CurrencyFair, we are passionate about revolutionising the way people send and receive money around the world.As a peer-to-peer currency exchange, we are making it easier and more affordable for individuals and businesses to transfer funds across borders.We are looking for talented individuals who share our vision and want to join us in disrupting the...

  • Customer Success Manager

    6 days ago

    Dublin, Dublin City, Ireland Secureops Inc. Full time

    OverviewCustomer Success Manager, SecureOpsWe're seeking a dynamic and experienced Customer Success Manager to join our growing team at SecureOps, a leading managed security services provider (MSSP).At SecureOps, we pride ourselves on a "security-by-design" approach, delivering tailored solutions like Custom SOC, Co-owned MDR, infrastructure security, and...

  • Customer Success

    2 weeks ago

    Dublin, Dublin City, Ireland CurrencyFair Ltd Full time

    At CurrencyFair, we're passionate about revolutionising the way people send and receive money around the world. As a peer-to-peer currency exchange, we're making it easier and more affordable for individuals and businesses to transfer funds across borders. We're looking for talented individuals who share our vision and want to join us in disrupting the...

  • Customer Success

    2 weeks ago

    Dublin, Dublin City, Ireland CurrencyFair Ltd Full time

    At CurrencyFair, we are passionate about revolutionising the way people send and receive money around the world. As a peer-to-peer currency exchange, we are making it easier and more affordable for individuals and businesses to transfer funds across borders. We are looking for talented individuals who share our vision and want to join us in disrupting the...

  • Customer Success Manager

    2 weeks ago

    Dublin, Dublin City, Ireland SecureOps Inc. Full time

    OverviewCustomer Success Manager, SecureOpsWe're seeking a dynamic and experienced Customer Success Manager to join our growing team at SecureOps, a leading managed security services provider (MSSP).At SecureOps, we pride ourselves on a "security-by-design" approach, delivering tailored solutions like Custom SOC, Co-owned MDR, infrastructure security, and...