Customer Success Specialist

7 days ago

Dublin, Dublin City, Ireland beBeeAccountManagement Full time €55,000 - €90,000
Customer Success Professional - EMEA Region

This is a fantastic opportunity to join our team as a Customer Success Professional in the EMEA region. You will be responsible for developing and maintaining strong relationships with enterprise clients, driving adoption of our products, and ensuring customer satisfaction.

Key Responsibilities:
  • Partner with the Customer Success team to develop a scalable playbook and framework for supporting customers in the DACH region
  • Build and maintain strong relationships with a book of 40-50 enterprise clients in the DACH region
  • Play a key role in onboarding new clients and driving long-term adoption of multiple products
  • Monitor customer usage and adoption of our products to identify areas for improvement or revenue expansion
  • Owning expansion and renewal of accounts within your book of business
Requirements:
  • 5-7 years of previous experience in Customer Success in a fast-paced SaaS organization
  • Experience demonstrating and unlocking value for customers with technical, mission-critical products (such as conversational AI)
  • Commercial experience - owning renewals and expansion for your book of business, driving towards best-in-class NRR results
  • Demonstrates a strong builder mindset with a relentless focus on customer excellence and scalable product solutions
  • Exceptional communicator with the ability to establish, nurture, and maintain relationships across all levels of customer organizations
  • Strong analytical thinker and creative problem-solving skills to address diverse customer challenges and drive optimal outcomes
  • Must be fluent in German and English
What We Offer:
  • An annual discretionary stipend towards professional development
  • A monthly co-working stipend for remote workers
  • An annual company offsite to bring the team together
  • Social travel opportunities to meet up with colleagues
  • Innovative culture and a chance to shape the future of AI

We are looking for a highly motivated and experienced Customer Success Professional to join our team. If you have a passion for delivering exceptional customer experiences and a proven track record of success in a fast-paced environment, we want to hear from you

  • AI Specialist, Customer Success

    2 weeks ago

    Dublin, Dublin City, Ireland Zendesk Full time

    AI Specialist, Customer Success (Scaled)Join to apply for the AI Specialist, Customer Success (Scaled) role at Zendesk.Get AI-powered advice on this job and more exclusive features.OverviewThe AI Specialist, Customer Success is a dynamic customer advisory role responsible for helping customers achieve business outcomes quickly using Zendesk's AI solutions....

  • Senior Customer Success Specialist

    1 week ago

    Dublin, Dublin City, Ireland beBeeCompliance Full time €60,000 - €70,000

    Customer Success Specialist Job Summary">Our organization seeks a skilled Customer Success Specialist to join our team. The successful candidate will be responsible for delivering exceptional post-sales support experiences to clients, focusing on effective and efficient solutions that expand our value to the business and drive positive customer...

  • Customer Success Advocate

    3 days ago

    Dublin, Dublin City, Ireland beBeeOnboarding Full time €54,000 - €84,000

    About the RoleWe are seeking a highly skilled Onboarding Specialist to join our team. As an Onboarding Specialist, you will be responsible for guiding new customers through their first 30-45 days of setup with our product.This is a critical role that requires strong communication and problem-solving skills. You will work closely with customers to understand...

  • Customer Success Advocate

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeAI Full time €45,000 - €75,000

    Job TitleJoin a dynamic team as an AI Specialist to help customers achieve business outcomes using AI solutions.This role is responsible for proactively managing customer health, collaborating with colleagues, and cultivating customer relationships.Key ResponsibilitiesCultivate strong relationships with CXO-level executives, senior customer experience...

  • Customer Success Coordinator

    4 days ago

    Dublin, Dublin City, Ireland beBeeCustomerService Full time €50,000 - €80,000

    Job Title: Customer Service Operations Specialist">Job Description:We are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Operations Specialist. As a key member of our organization, you will be responsible for ensuring the efficient operation of our customer success organization.As a Customer Service Operations...

  • Customer Success Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Enterpryze Full time

    OverviewAt Enterpryze, we simplify business management for SMEs through our powerful ERP platform. Our mission is to help growing businesses manage operations, inventory, finance, and customers—smarter and faster. As we scale across global markets, we're looking for a Customer Success Team Lead to lead strategic post-sale relationships and help our...

  • Customer Success Specialist

    1 week ago

    Dublin, Dublin City, Ireland beBeeBusiness Full time €60,000 - €80,000

    Drive Business Growth with MetaSmall and medium businesses worldwide rely on Meta to connect with their customers through innovative solutions like Facebook & Instagram Pages and Advertising.Our success is measured by our customers' growth. We empower Account Managers to leverage customer insights, driving business success using Meta's...

  • Customer Success Manager

    8 hours ago

    Dublin, Dublin City, Ireland Salesforce, Inc.. Full time

    OverviewFor our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan.When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.As a Customer Success Manager (CSM), you will be a...

  • Customer Success Manager

    8 hours ago

    Dublin, Dublin City, Ireland Salesforce, Inc.. Full time

    OverviewFor our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan.When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.As a Customer Success Manager (CSM), you will be a...

  • Customer Success Manager

    8 hours ago

    Dublin, Dublin City, Ireland Griddable Full time

    Join to apply for theCustomer Success Manager - Frenchrole at.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan.When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay...