Part-Time Customer Service Representative

4 days ago

Athlone, County Westmeath, Ireland beBeeCustomerService Full time €20,000 - €30,000

Employers are seeking a reliable customer service representative to answer phone calls and greet guests in a professional manner.

Job Responsibilities
  • Answer all incoming calls promptly, ensuring that guests receive a warm welcome and are directed to the relevant department.
  • Respond to guest queries efficiently and effectively, providing accurate information about hotel services and amenities.
  • Demonstrate excellent communication skills, conveying complex information in a clear and concise manner.
  • Work collaboratively with the reception team to ensure seamless service delivery.
  • Utilize MS Office Suite proficiency to access necessary information and resolve guest queries.
Requirements
  • Prior experience working in a customer-facing role is highly desirable.
  • Familiarity with MS Office Suite is essential for efficient information retrieval and record-keeping.
  • Excellent written and spoken English skills are required for effective communication with guests.
Benefits

This part-time position offers flexibility and autonomy, making it an attractive opportunity for those seeking to balance work and personal life. As a valued member of our team, you will have opportunities for professional growth and development.

We are committed to creating a positive and inclusive work environment, where every individual feels valued and supported. If you possess excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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