Deskside IT Support Technician
3 days ago
Cpl Healthcare is seeking a Deskside IT Support Technician to join our team in Dublin.
This is an exciting opportunity for someone to work closely with our clients, providing exceptional technical support and contributing to the growth of our business.
About the Job:
- Provide timely and effective technical assistance to clients, addressing hardware and software issues
- Collaborate with internal teams to ensure seamless IT service delivery
- Develop and maintain accurate documentation of client IT assets and configuration
- Participate in continuous improvement initiatives, enhancing our IT service offerings
- Stay updated on industry trends and best practices in IT support
Required Skills and Experience:
- Substantial experience in IT support, preferably in a similar role
- Strong knowledge of Windows OS and Microsoft 365
- Familiarity with cloud-based platforms, such as Azure
- Excellent problem-solving and analytical skills
- Relevant IT degree or certification, such as CompTIA A+
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