Accommodation Manager Professional

3 days ago


Dublin, Dublin City, Ireland Royal Marine Hotel Full time
Job Summary:
The Accommodation Manager at Royal Marine Hotel is responsible for overseeing the daily operations of accommodation facilities, ensuring a high standard of service and customer satisfaction. This role involves managing staff and handling administrative tasks to ensure the smooth running of the accommodation services.

Key Responsibilities:
  1. Manage Accommodation Facilities: Oversee the day-to-day operations of accommodation facilities, including room allocations, housekeeping etc., ensuring that all accommodation areas are well maintained, clean, and organized.
  2. Staff Management: Recruit, train, and supervise accommodation staff, ensuring they provide excellent customer service. Ensure that all areas conduct pre-shift briefings prior to the commencement of each shift to ensure continuity and consistency of information. Develop, implement, record, and maintain departmental standards.
  3. Customer Service: Address guest inquiries and complaints promptly and professionally, ensuring a positive experience for all guests.
  4. Budget Management: Monitor and manage expenses related to maintenance, staffing, and supplies. Assist in controlling costs within the department.
  5. Health and Safety Compliance: Ensure all accommodation facilities comply with health and safety regulations.
  6. Interdepartmental Relationships: Coordinate with maintenance staff to address any issues promptly and ensure facilities are well-maintained. Liaise with reception regarding daily arrivals and departure lists, weekly forecasts, and any other special requests.


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