Operational Claims Coordinator

3 days ago


County Dublin, Ireland Sedgwick Claims Management Services Ltd Full time

Sedgwick's caring counts commitment is to value the right of privacy of the companies and individuals we serve.

Our culture of caring encompasses our values of passion, purpose and inclusivity.

We strive to create an environment where everyone feels valued and empowered to contribute to our success.

The Role:

As a member of our Claims Support team, you will be responsible for providing effective cover and assistance to the Team Leader and assisting claim handlers to ensure that all SLAs are met for both clients and policyholders.

Key responsibilities include:

  • First contact calls for new claim notifications
  • Assist claim handlers to ensure that all SLAs are met for both clients and policyholders
  • Action client and policyholder correspondence in a timely manner

Qualifications/skills required:

  • Excellent customer service experience and skills
  • High level of proficiency in Word, Excel, and PowerPoint
  • High level interpersonal and communication (verbal/written) skills


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