Senior Quality Improvement Specialist

4 days ago


Kilkenny, Kilkenny, Ireland UPMC Ireland Full time

Job Overview

The Senior Quality Improvement Specialist will lead the quality function within UPMC Aut Even Hospital and work closely with the wider UPMC Quality function and management team. The candidate will be responsible for contributing to hospital-wide and departmental quality initiatives, performing assessments and analyses of operations and processes, and promoting a culture of continuous improvement.

Main Responsibilities

  1. Collaborate with the General Manager, Director of Nursing, and Director of Quality & Patient Safety to develop the hospital's quality improvement/quality assurance programme.
  2. Identify and coordinate agreed quality improvement initiatives, leading and inputting into the design of the structure and framework to support the hospital's quality improvement programme.
  3. Ensure compliance with accreditation standards, additional quality certifications, and regulatory requirements.
  4. Effectively communicate improvements made to work teams, staff, managers, and administrators throughout the organisation.
  5. Be accountable for the quality of the service provided, including customer service and technical aspects.
  6. Support the Management team in implementing initiatives aimed at ongoing service development and improvement, fostering high morale among staff while ensuring effective communication.
  7. Coordinate and support the development and implementation of operational policies, protocols, and guidelines to ensure optimum utilisation of resources and systematic audit of such usage.
  8. Manage day-to-day communications with the team(s) to ensure groups receive necessary support to deliver on improvement projects.
  9. Ensure measurement and analysis of data is incorporated into all quality improvement projects.
  10. Review incidents/near-misses reported by hospital staff, ensuring appropriate follow-up occurs and action plans are put in place.

About UPMC Ireland

UPMC Ireland is a $26 billion healthcare provider and insurer, inventing new models of patient-centred, cost-effective, accountable care. We share our clinical, managerial, and technological skills worldwide through our innovation and commercialisation arm, UPMC Enterprises, and through UPMC International.

Benefits

  • Competitive pay for the work employees do – base pay, performance-related pay, and premium pay where applicable.
  • Fully paid maternity and paternity leave for new parents.
  • Competitive Pension Plan, company-funded Death in Service Benefit x 3 times.
  • Critical Illness cover for all employees up to the age of 66.
  • Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.
  • Enhanced annual leave up to a maximum of 27 days.
  • Flexible working opportunities to support you to work around external family commitments.
  • Opportunities for each employee to reach their career goals through continued learning and/or advancement.


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